General, Booking & Pricing FAQs
Get answers to your questions about our general booking and pricing
You can book via our website, WhatsApp, email, or over the phone. Once confirmed, you’ll receive a booking reference and full trip details.
We recommend booking at least 24 hours in advance, especially for airport transfers and sightseeing tours. However, we can often accommodate last-minute requests, subject to availability.
We offer fixed pricing for airport transfers and pre-arranged journeys. Hourly hire and sightseeing tours are billed based on the agreed duration and itinerary.
We accept major credit/debit cards, bank transfers, and secure online payments. Business accounts and invoicing options are also available for regular clients.
Airport FAQs
Get answers to your questions about our airport transfers
Yes, we monitor all flights in real-time. Your chauffeur will be updated with any changes and will adjust the pickup time accordingly, ensuring a smooth experience even in case of delays.
Your chauffeur will be waiting in the arrivals hall with a name board for easy identification. You'll also receive their contact details in advance for added convenience.
We offer up to 60 minutes of complimentary waiting time after your flight lands. This gives you ample time to clear immigration and collect your baggage.
Absolutely. We offer child seats and boosters upon request. Please mention the age and number of children at the time of booking.
Chauffeur Related FAQs
Get answers to your questions about our chauffeurs
Yes, all our chauffeurs are fully licensed, insured, and trained to deliver a premium and discreet service with the utmost professionalism and local knowledge.
Yes, if you’ve traveled with us before and prefer a specific chauffeur, we’ll do our best to accommodate your request based on availability.
A driver simply takes you from point A to B, while a chauffeur provides a premium, tailored experience—opening doors, assisting with luggage, maintaining a pristine vehicle, and offering you a refined journey.
Yes, all our chauffeurs speak English fluently and are trained in clear communication to ensure a seamless experience.
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3rd floor 45 Albemarle St, Mayfair W1S 4JL